Warranty terms:
If any of the following situations occur, consumers cannot enjoy warranty benefits and will be charged reasonable fees for repairs:
1. Artificial damage; Unauthorized disassembly, repair of products, immersion in water, damage to products, failure to use, repair, and maintain products as required
2. Beyond the warranty period; The product is beyond the warranty period or cannot prove the production date.
3. Damage caused by other force majeure events.
Please send the product back to our company for repair. Our company will repair and return the package to the customer within one week after receiving it.
Warranty standards:
Based on purchase records or invoices, upon receipt of the goods: free replacement within seven days if there are any quality issues, and we will bear the round-trip shipping costs; Within 90 days, if there is no non-human damage, there will be no return postage or repair fees; Within 90 days to 1 year, users only need to pay for the return postage. For machine maintenance beyond warranty, a certain amount of maintenance labor fees, material fees, and return shipping fees will be charged as appropriate.
Please note:
Our company's products are carefully calibrated with professional precision instruments before leaving the factory. If there is a malfunction during use, except for our company's technical personnel and the maintenance technicians at our designated repair points, please do not disassemble the machine for self repair, otherwise you will not be able to enjoy warranty services.